Applying an Unapplied Payment
Learn how to locate and apply a customer’s unapplied payment to one or more invoices in FlexiBake, ensuring accurate account balances and streamlined receivables.
Applying an Unapplied Payment
Occasionally, payments are received and recorded in FlexiBake but left unapplied because an invoice wasn’t ready, or the payment was a deposit. This guide helps you locate those unapplied amounts and assign them to the appropriate invoices at any time
Warning: Only apply unapplied payments when you are certain of the corresponding invoices to avoid reconciliation issues later. Double-check customer and invoice details before finalizing changes.
Instructions
- Go to the Accounting Centre and click Maintain Payments.
- Use the Filter By options at the top of the screen to quickly find the customer or payment record you wish to update.

- Double-click the payment record you want to work with.
- To have FlexiBake automatically apply the payment to the oldest outstanding invoice(s) for that customer, check the Apply Payment to Invoices Automatically box (bottom left corner).
- To manually select invoices, click in the Paid column beside each invoice you wish to apply the payment to.

- Adjust the amount applied as needed if the payment covers multiple invoices or is only partially used.
- Confirm all entries, then click OK to save your changes.
Tip: Any remaining balance not applied to invoices will stay as an unapplied credit on the customer’s account for future use
Verifying the Application
- After applying, you can print or preview payment and invoice status for your records.
- If a payment was erroneously applied, you can edit the payment record and remove it from the invoice(s) as needed before reapplying.