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Set Up Remote Desktop Access on a Mac/iOS Device with Windows App

Connect to FlexiBake Cloud on a Mac by downloading your RDP file from the cloud portal and opening it with Windows App. This method uses the file association created when Windows App is installed, which can make setup more streamlined than adding a Workspace manually.

What this setup does

This setup creates a saved FlexiBake connection on your Mac using the RDP file downloaded from cloud.flexibake.com. Once the connection is imported, you can open Windows App and launch FlexiBake from the saved resource.

Before you begin

  • Confirm you have your FlexiBake cloud username and password available.
  • Install Windows App from the Mac App Store before downloading the RDP file.

Note: This article uses the downloaded RDP file method instead of Workspace setup.

Download the RDP File

Get the connection file from the FlexiBake cloud portal
Step 1

Open your browser and go to cloud.flexibake.com.

Step 2

Sign in with your cloud username and password.

Step 3

Click the FlexiBake icon to download the RDP file.

Download the FlexiBake RDP file from the cloud portal on a Mac.

Tip: If you want the saved connection to be easier to recognize later, rename the downloaded file to FlexiBake before opening it.

Import the RDP File with Windows App

Use the default file association to open the connection
Step 1

Install and open Windows App if this is your first time using it.

Step 2

If Windows App shows a tour the first time it opens, review it and click Done, or click Skip.

Step 3

Locate the downloaded RDP file and open it. If the Windows App file association is active, macOS will use Windows App to import the connection.

Step 4

Enter your cloud username and password if prompted.

Step 5

Wait for Windows App to finish adding the connection. The FlexiBake resource will then be available in the app for future use.

Note: Older setup methods may direct you to add a Workspace manually. This version uses the downloaded RDP file instead.

Sign In After Setup

Launch FlexiBake from Windows App
Step 1

Open Windows App.

Step 2

Go to the saved FlexiBake resource and open it.

Step 3

Enter your cloud username and password if prompted.

Step 4

Wait for the remote session to load.

Tip: You will still use cloud.flexibake.com to change your password and complete MFA when required.

Troubleshooting

If the file does not import

If tapping the downloaded RDP file does not create the connection, open Windows App, tap the three dots to open Settings, tap General, and turn on Always Import RDP Files. Then return to the downloaded RDP file and open it again.

Note: If problems continue, please reach out to support@flexibake.com with device make/model and any related issues.

If sign-in does not work

If your credentials are not accepted, confirm you are using your current cloud username and password. If needed, sign in to cloud.flexibake.com in your browser first to confirm your credentials are working.

If you cannot start a new session

If you think an older session may still be active, use the Session Logoff utility from the cloud portal before trying again.

Related setup and access guides

You may also find these articles helpful when working with FlexiBake Cloud on other devices or when troubleshooting access:

Note: Optionally, If problems persist you may find instructions on the Workspace/Devices method can be found in MacOSX Setup.

Warning: Do not start with Workspace setup unless other options have been exhausted. This article is intended to replace that method with the simpler downloaded file workflow.